The Gym Group FAQs
How can I find the Gym Group discount codes?
We’ve got them here! Our page has a list of the top Gym Group codes available now, so take a look to see if you can save on day passes or monthly membership. We’ve included how students can save money and any introductory discounts offered by the Gym Group, too.
How can I cancel the Gym Group membership?
Simply email hello@thegymgroup.com or cancel the direct debit at your bank at least four days before your usual payment date. Unlike other gyms, the Gym Group doesn’t charge any fees to cancel your membership.
Is the Gym Group 24 hours a day?
Almost every Gym Group gym is open 24/7, but there are a handful of gyms that close their doors at night. You can check if this applies to your nearest gym by looking at the opening times on the website.
Does the Gym Group do a free trial?
The Gym Group sometimes dishes out free day passes through social media, so check the pages regularly to swipe these offers! The Gym Group has a separate page for each gym – subscribe to your local gym to see if you can bag some free passes.
How does bring a friend work at the Gym Group?
Exclusively available to LIVE IT members, this type of membership gives you four invites to use every month. Bring along a pal by booking your session online and then reserving their space through the ‘Bring a friend’ section. You can only invite the same friend twice a month.
How can I apply the Gym Group promo codes?
Whether you’re buying a membership or booking a day pass, here’s how you can save money:
- Scroll through the offers available on our page, and then click the green ‘See Code’ or ‘Get Deal’ to get started.
- If there’s a code available, it’ll appear in a pop-up window ready for you to copy to your clipboard.
- If there’s a discount instead, we’ll redirect you to the relevant page with the offer automatically applied.
- Locate your preferred gym and membership; then, continue until you reach the payment screen.
- Paste the Gym Group voucher into the available box and then click the plus button to apply the discount.
Money-saving made simple
50% off the Gym Group membership
Want three months of membership at half price? The Gym Group runs special promotions throughout the year to entice new gym-goers to join the club, which we’ll keep you posted about on this page. This gym is contract-free with many locations offering a £0 joining fee, so you’ll never have to be out of pocket.
The Gym Group student membership
Unlike traditional memberships, the Gym Group’s student membership is about 25% cheaper and lasts for nine months, so it can slot perfectly into a university year and won’t waste any extra money. From only £119, you’ll get free gym classes and can visit up to two gyms of your choice.
Download the Gym Group app
The Gym Group’s free app is available to download on Android and Apple devices. You can book classes on the go, view more than 1,000 workouts from home, scan your phone for contactless entry and even use the live attendance tracker to check how busy your local gym is.
The Gym Group membership
Monthly membership has two levels, DO IT and LIVE IT membership, or there’s a special membership available to students.
The Gym Group DO IT membership is your basic option with unlimited training and free classes, but this doesn’t come with access to the app and you’re restricted to one gym only.
The Gym Group LIVE IT membership has bags of additional features, including a free fitness app, multi-gym access, fitness and body tracking, extra discounts and the ability to bring a friend up to four times a month.
The Gym Group student membership includes most of the LIVE IT membership features, but it’s a nine-month contract and much cheaper for university students looking to up their fitness.
The Gym Group customer support
You’ll find a bunch of common queries about membership in the FAQs, or you can speak to the Gym Group’s customer service team:
Message: via the contact form.
Live chat: click the blue live chat icon.
Email: hello@thegymgroup.com.
Call: 0300 303 4800.
